Not informing me I will forfeit the R600 that was left on my Top Up contract! I phoned Vodacom on 5 Feb, who informed me I forfeited any money I had left on my Top Up account. On 31 January I changed my contract (upgraded) to an I-phone contract. I had /- R600 left, and would not have opted to ...
Sent my Nokia 920 in because it had dust under the lens and was getting hot the phone was sent away and came back 2 weeks later with the same problem and the cover and screen scratched badly, all my software was deleted, basically all that was done was that they reloaded the software I told Ebrahim ...
Brand new iphone, hardware faulty. Vodacom carry the warranty, Cellucity supplied the phone. I am returning overseas for work. Neither Cellucity or Vodacom will pay to courier the phone when repaired to me. I have 4 contracts with Vodacom, have spent a fortune with them over many many years. I am ...
Hello there everyone Nearly 2 weeks ago i enquired about an upgrade for my cellphone, so the said that it was available whenever i had time. so i asked them if they had stock of the HTC Windows phone. they said that it was available. so i went to the store and it was the wrong one. now i am not a ...
I bought a Sony Go mobile phone on Sunday night at their Waterfront branch and was told that I could return this with 7 days if there were any issues or problems with the device. We spent all day Monday trying to get the phone to work, gave up on Monday night after many attempts to download the ...
Save yourself the trouble of dealing with this store. A more frustrating experience you won't find! They certainly don't have their customers interests at heart and desperately need a lesson is customer service! ...