I have returned a faulty iPhone 4S within 7 days of receiving it. It is now 3 months later and still no phone. I have received NO client service from Cellucity V&A Waterfront. They have not contacted me once since the phone has been in their position. I have called numerous times to find out ...
I bought a solar powered charger for R499 on 15 April from Courtney. She wasnt very friendly nor knowledgable. After 2 days of testing it, it didn't work at all so I visited the branch a second time to return the faulty product and in turn get my money back. Courtney made me fill out a refund ...
On wednesday I made an enquiry at the canal walk store to complete an upgrade and was told that i could do the upgrade and the chosen handset is readily available. Being a public holiday i decide that i would return today as the store was way to full. So today i head off with all my paperwork in ...
I went into Cellucity on Saturday 20th to buy a new battery for my Nokia phone. The salesman gave me one and assured me it was correct, even though Itold him it looked shorter than my present battery, which I showed him. No, he said, it was correct. I paid R249 with my credit card. Needless to say, ...
This morning I phoned the branch to enquire about the price of a cell phone. I was quoted R2999 over the phone and they were the only branch I called who had stock. This afternoon I drove through to Canal Walk and when I enquired again about the same phone I was told it would cost R4500. Feeling ...
I was getting an upgrade as my whole handbag had been with my cellphone. I only had a temp ID and a temp drivers license which is against Vodacom policy to preform an upgrade. However the manager made a special effort to find a copy of my ID on the system and get it accepted by Vodacom. THank you!!! ...