Hi Cell C, I had a contract with you a while back and defaulted on some payments due to retrenchment and only made the settlement a year or so later. My name was put on ITC as a bad payer even when I had stated the reason for the late payment. When I made the settlement I was told that my name ...
I have waited for more than a week for my modem to be fixed. The problem from originated from a problem that cell c created. They want you to update software, but then don't allow you to go onto the internet to do this. I find this totally unacceptable as it is a major inconvenience. ...
On Friday 19 July 2013, I made the decision of changing to Cell C. Worst decision ever! I was told that in 7 working days I will have my new handset or sooner. It has been 9 working days and I do not even have a tracking number as yet. Everyday is a new empty promise, you'll have it by the ...
I find it quite strange that Cell C doesn't respond to queries/complaints if directed by e-mail to customer service, however they are quick to respond to Hello Peter reports. Service is shocking! I e-mailed a consultant directly on 18 Jun and 11 Jul and to date I have received no response. I have ...
I just switched from Vodacom to Cell C and the quality of the voice network is horrible. I work in JHB CBD and live in Randburg so its not as if I am in a remote area. I expected much better. The worst of it is that I am charged for calls where the voice quality so bad that it is inaudible. When ...
On 29 July 13 just after 8am I called the call centre from cell nr 0848194175 (Wives phone) and spoke to Cambridge and asked him to convert R10 into data bundle on my nr 0842178756 (my phone), he done the security verification check, etc & advised me that I can only convert R7.50 into 50Mb, and ...