I have been contacted after my previous complaint and promised that an investigation will be started. It was an empty promise as I still have no service on Cell C. Although the phone shows that the signal strength is good, no SMS's or data is working. I am still roaming on Vodacom, which seems to ...
I had a 2-Gig contract, which I used for work. Then I received an invoice stating that my usage for Jan/Feb 2012 was almost double the monthly usual. This was not possible as our suppliers in China closes for the Chinese New Year during that time and our business therefore only deals with local ...
I recently upgraded my Cell C contract. Now all of a sudden I get billed for two accounts. I need to get this money paid back! ...
AS PER COMPLAINT ON 24 JULY 2013 I HAVE SEEKED LEGAL ASSISTANCE REGARDING THIS PROBLEM THEY HAVE REFERRED ME TO THE CONSUMER COUNSIL THEY SAY ACCORDING TO THE CPA, IF THE FONE WAS BOOKED IN FOR REPAIRS, WHEN RETURNED, IT HAS A 3 MONTH WARRANTY. IF THE FONE HAS THE SAME PROBLEM WITHIN THE 3 MONTHS, ...
I have requested a cancellation of my contract from CELL C last year. The account was not cancelled because I had to pay a commitment fee. I paid the fee in February and expected my account to ne cancelled but I was suprised to still see my account being debited. I then made a call in June 26th and ...
In the last 4 or 5 months the cellphone signal at my home has almost disappeared. This is extremely inconvenient and costly as I work from the same location and clients can hardly ever get hold of me and I know I have lost business and money because of this. If the caller actually gets through the ...