I'm one of those people who complains when I get poor service, so i think that its only right that good service should be praised. I wanted to port my prepaid cell number from MTN to Cell C. Not knowing what this entails I took my RICA docs and headed off to Cell C in Canal Walk. To my surprise the ...
In July I was in Zim and had to use my data roaming for work purposes while there (not a good idea) and as a result I reached my credit limit for the month. The biggest problem, however, was trying to sort this out with the call centre in August. I enquired about the limit in August and was ...
My phone was in Jan 2013. I called the number blocked. When i called to have the number reactivated i was told the number was permanently blocked. i was told that a ref will be logged with IT, to put the number back in the pool then i could do a sim swop. i received ref: SD131074 for this. When i ...
GOOD DAY CELL C.NO RESPONSE FROM U CELL C.THE LAST WORD FROM U WAS JULY 15.THIS IS TERRIBLE SERVICE.IS THIS HOW U TREAT YOUR LOYAL CUSTOMERS. ...
I have just received my statement this morning for an amount of R431.10, can someone please make me understand what is this amount for. I have a top up contract of R299.00 per month and this for R431.10 is not the amount I am going to pay at the end of August so just rectify this mistake and send ...
It seems that not responding to cancellation of contracts is the norm for Cell C. I have tried cancelling 2 contracts since mid July and no response to any of the emails sent to customer service. I have called them and was given another email address and still no response. Today I went in to a Cell ...