I have been trying to contact CellC since the inception of a contract approx. 1 year ago to correct the name on a business account & to send me corrected invoices which are needed for SARS. Emails to customer "Care" go unanswered, calls to customer "Care" they cannot help ...
I went to cell c branch last week to app, y for a new phone contract. I filled in all the forms, the assistant phoned through to verify my documents (i'm a non South African) and they said everything was fine if i provided a credit record, which i told them i have been on contract with MTN since ...
My cell phone broke so I wanted to cancel my contract with Cell C and take out a new one. To cancel early I had to pay in an amount. This I was told, had to be done at PnP. So I went to PnP, made the payment and went back to Cell C. Then I waited for about 25 mins. Then I was told there was another ...
I phoned numerous times requesting a copy of all the pages of my signed contract (0846288836) from Cell C and I am still waiting. All I got is empty promises. I am now on the verge of changing my bank account and will not include Cell C's stop order on my new account, as it seems like Cell C don't ...
They never told me that the phone has only a one year warranty on it and now i have software problems and the phone does not work they say i have to pay for this upgrade because its not their responsibility but when i booked it in they did not say anything about my phone being out of warranty but ...
After phoning Cell C and having to explain to them that I have not exceeded the 500MB limit a month on my account, they informed me that I have been subscribed to a service. I was not even aware of subscribing to anything so basically without my consent and without me knowing what the service is. ...