About a month and a half ago Cell c Suspended my and my brothers phones due to the credit card linked to the account expired but they never told us why, so eventauly after a few weeks we got this problem sorted out by giving them the new card details and the Consultant Ruth Assured us she has ...
My account was in arrears for 3 months and I acknowledge that I was wrong, however I made countless calls to cellc making arrangements that I will make payment on a specific date which I did. The consultant requested that we deposit the money instead of waiting for the debit order which was done ...
This is now the 6th month that my account is wrong. I escalate the issue to accounts, they credit my account with the overcharged amount, but then the next month I have to go through the whole process again. I have spoken to numerous people, very helpful, but unfortunately my problem does not get ...
I have been all over the JHB region the last 2 days and have not been able to get any Cell C 3G signal on my ipad. I have had to purchase a Vodacom simcard in order to get internet connection. Cell C service is very bad, I have tried calling the call centre but their agents immediately cut the call ...
I opened a new contract with Cell c end of August. It was within the 7 days that I had the phone and the phone did not want to charge. The silverton branch booked the phone in for repairs after almost 2 weeks I received the phone back and after a while it gave me the same problem. The phone is now ...
Booked my phone for repairs on 22 September 2013 but up to now no feedback as to whether the phone was received. On 30 Sptember 2013 tried to locate the whereabouts of the phone by calling the repairs centre and I was informed that RAM driver was sent to collect the phone at the Cell C shop in ...