3 Weeks ago due for upgrade on both my contacts @ Cell c, So I call to upgrade and. I only reciever 1 cellphone alreay call to check what's the matter no upgrade was processed for the one number then its finally "processed" when I call to follow up the upgrade was cancelled by some clever ...
Cell c is absolutely terrible Customer service is useless, they just keep forwarding your message as no one wants to deal with you, or no one has the knowledge of how to deal with your issues. You only get a response once their response time window has depleted, and then it is a message that does ...
Still getting spam messages after what feels close to 10 complaints now. Please read this from the consumer protection act... "Consumer Right No. 2 Right to Privacy What does this mean for the ordinary consumer? Your right to restrict unwanted direct marketing Consumers have the right to ...
I have written 2 complaints regarding the same issue. The network is unstable and I can't get hold of anyone, nor can people get hold of me from time to time. I wrote about 4 issues and NOT one of them was resolved. "Cell C, see my previous complaints". Yest'day Sipho phoned me and we had ...
I renewed my contract in August with Cell C. I took the Samsung Galaxy S4 contract. On the very first day I realized the phone reboots almost every time I used the camera. I reported it to the branch where I renewed the contract and returned the phone within the 7 days stipulated in which to get a ...
This morning at 7:30 I purchased 500MB of data. I downloaded the new BBM APP which is only 12.36MB. It is 9:34am now and I have zero data! The call centre tells me that I used the internet at 7:55am. I questioned why it costs so much to use the internet I got no answers. I asked to speak to the ...