Complaint logged in first week of October regarding poor voice and data reception. At times, especially during evenings no data transfer is possible and calls are dropped as a rule. 4 weeks later investigation is still ongoing. Services are paid for but can not be used. investigation is estimated ...
I applied for a contract phone, the phone was delivered after 7days only to realize that it was WRONG!!! PHONE!!! Called the call centre and I was advised that they would cancell the contract and collect the phone. The following month I was billed for subcription and was reversed after I ...
I have been with Cell C for as long as I can remember and I have always had a large data package on my contract and when I entered into the contract for the new phone it was explained to me that I had to take one of the 4 packages to get the phone. To the best of my knowledge I had to choose ...
Still waiting for feedback ..even if your agent had to travel from Cape to Cairo... please finish me with feedback From yeterday the 29.10.2013 I am using a new number, at least I could let you know. Just to remind you, this is from July 2013 I have been asking how did you come with the R3750 ...
For the last 4 months I have been trying to get CellC to stop sending me junk/promotional sms's. I have phoned, emailed and gone to a CellC shop and been assured verbally and I have it in writing, that I will not receive them anymore. I am now receiving them at 06.04am!! And I have just received ...
My wife upgraded her cell phone contract to a newer contract with a BB10 device (Q5). During this sim swop we have encountered numerous hurdles and issues primarily due to a lack of information and training on the CellC side. We were unable to configure the phone. The CellC store staff confirmed ...