I was left rather stunned and severely infuriated yesterday by sort of disdain, apathy and insolence I endured at the hands of Eugene at 6 Torsvale Crescent Umhlanga, Cell C Regional Office in attempt to have my iPhone 5 fixed. During the first week of this month, I discovered that sound quality of ...
I recently enquired as to cancelling my Cell C speedstick data contract as FNB were offering a laptop with a Cell C contract. I received an e-mail stating that my contract could not be cancelled and had 6 months left. Approximately 2 weeks later my internet stopped working, on enquiring I was told ...
Ordered a cellphone via Cell C direct, received the phone after 7 days as stipulated only to find out that my request of a specific colour has been completely ignored. Called the call centre and have been advised that it will take 14 days to resolve! How can it take 14 days to change out a brand ...
From: Joy-Lynn Brett Sent: 29 October 2013 11:45 AM To: 'Customer Service' Subject: RE: Joy-Lynn Brett - 7909090115085 Good morning This was done in December 2012 / January 2013 I do NOT have any proof or copy's of e-mails sent. As confirmation that the contract was cancelled please see below ...
In May i sent my phone in for a software upgrade. I was told 1 week. 3 weeks later I get a call to say the phone is ready. I go in and pay R475 odd to get my phone back. They brought the phone out and it didn't have a battery. They said I had it. I said I didn't. Then the man said he will send it ...
LODGED A COMPLAINT ON HELLOPETER ABOUT THE NON RESPONSE OF CELL C, THEY SENT ME A EMAIL ON THE 24/10/13 TO SAY THEY WILL ATTEND TO ME SOON AND SO FAR NOTHING. IT WOULD APPEAR THESE EMAILS ARE JUST AUTO GENERATED BY CELL C, IN A EFFORT TO PRETEND THEY RESPOND TO CUSTOMERS AS A COMPANY THAT RESPONDS ...