I received a call yesterday from Phumza in your networks dept with regards to numerous emails sent to cell c, see one of the emails below. She told me that she will not log or escalate my complaint because she is giving me a solution. I have had it with cell c I am at a point where I just want to ...
BEWARE of cell C if your sim is!!! My daughter was robbed from her Samsung Tab and sim in Dec 2012. We gave Cell C the Police Case number and they assured us all is stopped. At the time we had so many to replace that we decided not to do a sim swap. Yet last month we got a nasty surprise that the ...
I am on the SmartData 5 GB contract package (R299 pm) for the past 3 years. And the last few months I have been over charged on my bill numerous times. I use the sim in my iPad and on the statement I am being charged for call charges (The iPad is NOT a phone). I've been monitoring my usage and i ...
I have taken a contract with cell c about 3 months back which was an upgrade, from the time i took the contract upgrade i av been having endless problems with it first it was the cell c consultant giving the wrong package deal, which put me into extra cost because they were debiting more then what ...
My account has unfortunately reached a ridiculous amount of over R6k. I called CellC and told them I cannot afford to pay that in one payment. I asked if I could make a payment arrangement of R600 and they said I can pay that but they will not stop the debit order. And they said next month they ...
I have had a prepaid sim card for the past couple of years and have rica'd it with Cell C. I needed to do a sim swop but was told by Cell C shop agent that i cannot as the sim card does not belong to me. I was told to call 140 to have my details changed to the correct info. I called 140 and the ...