Previously I had lodged a compliant regarding a account. this was finally sorted out after months of struggling. I also lost a contract at Vodacom due to this. The media consultant informed me that she would follow up and try and get me a similar contract at cellc. That never happened. I went on my ...
I recently acquired a contract from Cell C for the specific purpose of it having international roaming, The sales man assured me that it would have roaming, when I phoned to check today if the roaming was activated as I am leaving the country tomorrow, they advised me that this contract does not ...
I called the cell c call centre on Monday the 02/12 to change my contract and was to that they will load a query and the correct people will call me within 24 to 48 hours to assist me with the query but no one called. i then called again on Thursday to follow up and the lady that i spoke to said ...
I have sent my phone to cell c for a software upgrade wnen i got my phone back after 4weeks it had vodacom software on. I took the phone back and i waa told they need to send it again because it is not their problem. I said i cant because i need my phone but still they are not willing to help just ...
Upgraded cellphone & package on 27 Nov. New Contract R389 for 100 free minutes, 1G Data and?? SMS's. New month, was loaded with minutes & SMS's, but only 100MB data. On 4 Dec, logged call with Accounts Dept (Ref: 3120403417) to have correct data loaded. Consultant said this would be ...
My samsung S3 was not charging and the battery was draining very fast, so I took it in to Cell C on the 16th of November. They sent an SMS quote on the 29th to repair the phone, when I phoned them (the next day) they said the battery needed to be replaced so I gave approval. It is now the 10 of ...