I reported the problem with the wrong phone delivered, the report i did in hellopeter was on the 3rd of december, its the 10th of december now and still no one responded to help my mother in this matter, this is more than bad service now, even one of the people who handled the matter through ...
I would like to get my frustration resolve by senior manager from Cell C billing department. I logged the billing query back in September for charge of internet use with ref number 3111103017 but I have not been contacted by anyone to give feedback in over 2 months. How is that for appalling ...
We have reported this matter 6 times and each time we are told that the problem will be solved, it has now been more that a year and my Cell C phone has very little if any reception in my street! I have 2 handsets on this network and regret ever going over to CELL C - Each time we are told that the ...
This is my 3rd report regarding this phone. A month ago I received my phone out of repairs and now it's broken again with the same problem - it doesn't read sim cards. The only "help" I get from the store is that I need to book it in for repairs again. I had a major problem the last time ...
After receiving numerous calls from cell c telling me I am due for an upgrade, I finally decided to go for the upgrade. After going in on sunday to my nearest branch, I was told there is no stock of the phone I want but I will get a call the following wednesday or friday. The friday I called, only ...
My 2year contract expired and I personally went to the shop to cancel my contract on 6 September 2011. This serve as a month notice of termination of service which Cell C neglected to obey and continued to deduct my money until November 2013. Upon following this transactions that took place they ...