Since July 2011 I have tried to renew my contract and change it from a Casual Chat 100 to an All Week 100 - Cell C even sent me the new phone!!! But the contract has never been changed (I was promised it would be charged at R69.00 per month and I am being billed R127.00 per month), I have called, ...
I took my Samsung contract phone in to Cell C shop in East rand Mall in december with a problem where the software goes in a loop and the phone gets hot & battery dies very fast. I received an SMS on 24/12/2012 saying phone was "recorded on repair management system." I received ...
On the 4th of January 2013 I applied for a new cell c cellphone contract. I was assisted by an agent Phindiwe Xaba who assured me that my application has been successful and completed. All i needed was to fax / email her a copy of my ID and payslip for company record - I emailed her the requested ...
Still no response form cell C and its been 4 days now since i logged the complaint ...
Took out a contract with this pathetic Network in December. Half the time there is no connection have to turn my phone off six times a day to get network. Have logged 3 complaints in over 3 days ago. No feedback or resolution of my complaint. Ask to speak to a supervisor and they put you on hold ...
1stly I have 4 numbers with your network to show how much of a loyal customer I am. I am happy with everything until I have an issue that forces me to call your call centers. This is an experience I dread. Having worked as a client service manager for one of the leading banks in this country, I ...