Im not sure what needs to be been done anymore but im still waiting on Cell c, to get backt o me regarding the status of the complaint and my account. This is pathetic really. Well never in a life time use cell c service network ever again ...
It's now a week since I've ported my cellphone no. to CellC and it's the biggest mistake I've made. Signal is terrible in most places, especially where I live (in Kelvin, Johannesburg, 2090), and in the Sandton main CBD. Internet almost never connects, WhatsApp is always "Connecting" and ...
I am absolutely appauled by the poor service I am getting from Cell C. My phone was and I need to do a sim swap asap. However, I am still waiting for my contract to be cancelled and converted to a prepaid option. I have phoned in several times to enquire about the progress but am now informed that ...
HOW MANY TIMES CAN A COMPANY TELL YOU THAT A MATTER IS RESOLVED THEN SOMEONE ELSE FROM THE SAME COMPANY PHONES (AT 22H50) TO TELL YOU THAT SAME MATTER IS STILL UNRESOLVED. CELL C ENTERED THE EXPIRY DATE ON MY CREDIT CARD INCORRECTLY, ASSURED ME AFTER MY PREVIOUS COMPLAINT ON HELLOPETER.COM THAT THE ...
I have 2 cell phone contracts with Cell C. I have tried repeatedly over the last 6 months or so to have my statements emailed to me. My statements are still not emailed to me, I have given my email address on numerous interactions with Cell C. Please can I have my statements emailed to me. ...
As of Mid December we have been experiencing terrible responses on the cell c network in our area. We have tested with multiple phones and various people are experiencing the same problems. I logged a call on the 05 January (16 days ago) and requested that this be checked, I was contacted a few ...