5 Days after the reply from Cell C on the complaint below, I did receive a call from Cell C as promiced. Mr. Sandros phoned me, confirmed my ID number, an then said he'll get back to me. So now I'm waiting again. In the mean time, the store had to give my phone to the next customer on the waiting ...
Cell C, I have sent faxes, I have submitted online queries, even emails. In this day and age, I will not be phoning your call center, to hang on for hours, just to have the line dropped. So don't even suggest that I phone your call center. I feel that surely you should be able to respond if I make ...
I went to the Centurion mall Cell C at the bottom to enquire if I am due for an upgrade. Onele assisted me. Not only did she inform me that I am due for an upgrade, she went the extra mile of asking me what phone am i interested in upgrading. She gave me more information and the differences. I felt ...
November 2012 I received a contract phone day after I received it I cancel it it has never worked the sim card is still sealed. End of november they deduct R5 from my account I never minded thought maybe its cancellation fee now december again cell c deduct R109 from my account now I'm worried how ...
I have trying to sort out a bill from Cell Cfor a service that was terminated in November. When I querried in Dec I was told that the contract had been cancelled and it was now a prepaid, yet I am still receiving statement. Try as I may I get no response from phone querries or from their customer ...
I visited the Cell C branch on 11 January 2013 in order to take up the offer on the iPhone 5. I was placed on the waiting list. On 16 or 17 January I received a call from the branch advising that they have stock of the phone. They said they did not have the phone in the black, but only in the ...