Cell C has the worst customer service. You would really think after logging two Hello Peter complaints my problem that has been persisting since July 2012 will be resolved by now, I really don't want anything to do with the phone anymore, I would like to be reimbursed for my handset fee that I have ...
In an attempt to resolve a matter that is covered under the consumer protection act, Cell C retentions department used threats and bullying tactics to deny me my rights as set out by the act. After failing to collect a device, and making absolutely no attempt to collect at the agreed address, after ...
Still no feedback following the lack of coverage for 11 months of a 12 month product term. Blanche promised a solution. Do I need to apply the process through the consumer protector? There has still been no feedback provided following Johnathan's findings to Blanch Opperman of no coverage for my ...
I took out a cellphone contract 18 months ago at R 50.00 per month. I took out this contract because it seemed to be a good contract and it included DSTV mobile free for 24 months. Approximately 2 months after taking this contract the handset started to give problems (not connecting to mobile tv). ...
My phone was sent in for a software upgrade on the 30 December 2012.I was informed that they would be no cost for this as my phn was still under warranty and my phn would be repaired within 21 days. After 2 weeks I decided to do a follow up with the gateway branch-I was informed that they have not ...
I have posted on here before. https:///cell-c/complaints/waiting-too-long-985139 I was contacted and told my order will be completed within the next week. That has passed and I am still waiting. This is the reference number I received with the message from cell C that said my order has been issued. ...