I got a samsung Galaxy phone. I got my contract in Dec 2012 and since then the phone has been sent in for repairs 3 times! Seems like everytime they just replace the battery! I am fedup no really, cosdting me pertol to travel up and down, and have to wait 21 days! What kind of customers service is ...
I have been billed R300 for almost 2years I am due for an upgrade now in February and for the past 5months I have been billed R400. I have opened numerous cases and know one could advise why all of a sudden the increase in my billing. After a final attempt to complain on facebook cell c responded, ...
A very despondent, annoyed, disappointed client who's tried to have debit order implemented for 7 months. Since, Sept 2012 cell no.has been soft locked due to the fact we were promised by many consultants they have processed the debit order, which to my disgust is still not resolved. We suffered ...
I contacted Cell C more that 2 weeks ago with regard to my phone that is still giving me problems, the phone was in for repairs but was not fixed when I received it back. I have been attempting to have my phone replaced or fixed (Cell C promised a "loan hand set" identical or similar to ...
I have a contract (casual chat 100) with Cell C which cost R150 a month. I took it in 2011/07/29 and its suppose to expire this year in July. All was well until I received a call last year in august saying I owe R2820.91, I was shocked and told them that I'm not even using the Simcard as I have ...
I've been a customer of Cell C for 8 years. My average monthly bill for the last several years was below R800. All of a sudden I see that in November my bill went to R3200 a month. Upon investagation of the invoice, this is mainly due to internet usage. I then decided to query what was exactly done ...