I received 2 calls from the call centre agents on the 25 January to advise that my debit order has returned. i promised to make a manual payment on the 26 at Nedbank. the payment was made and i sent proof of payment from cell c southgate. a debit order went off my account that same evening and i ...
I have 3 lines with Cell C and i must say everytime i have had an issue the guys at your South gate Branch have been phenominal, and highly proffesional. Such a team is requeired in this country where customer service seems to have been forgotten. Well done guys keep up the good work. I was highly ...
On Wed 30 Jan 08:02 I lodged a complain about Cell C network, and on 30 Jan 2013, at 9:04 AM Cell ce sent me a form called Network Problem Investigation Sheet i filled the form and return it same time to [Email Removed] and [Email Removed] the 31 jan 2013 12:28 i got a sms with a refference number ...
So this is the third time I have had to send a message in order to get a response. I have tried to open a company contract but it seems to be one of the hardest things to do. I'm really tired of it!! the service is really shocking. Thami is the store manager and he is always too busy to speak to me ...
About two weeks ago I called cell c to complain about my network speeds. We did some basic troubleshooting and they logged a call for the technical team to do a site visit and determine the cause of the problem. I had to wait 7 working days. It has now been more than 7 working days and no one has ...
I have a contract with autopage and Cel C that I pay R400 a month for and it inclueds 200min 200mb 200sms. non of the above have been finished and now you are billing me!! This is unaceptable. I received a bill of R600! I will not pay this because this is not what I signed up for, I am letting my ...