I am on the straight up 100 where i get R115 airtime a month and out of this i use R57 to activate my bis services and been doing doin this for the past year, no sudeenly cell C, finds it fit to do their own think and put me on recurring services and charges me R87 more. I contacted the call centre ...
I signed a contract for R389 with cell c and once the contract was active I loaded a once off data bundle from my phone. Cell C decided to make it a recurring bundle every month. When I asked them to refund me they asked me for the proof that it was a once of purchase. WHAT? I know I purchased a ...
On 03 Aug I went to CellC Menlyn to upgrade my existing CellC contract. I changed to the Straight Up 100 plus BlackBerry Lite Plan. In December I realised that something was not correct as the bill received was very high. I checked my invoices on the CellC online site to only realise that since ...
So Cell C. When are you going to do something about your poor network coverage I complained about in May 2013. The network has been so bad that you could not communicate with your customer since May 2013. I pay and all I get is SOS only and on a good day I get dropped calls a plenty. Your ...
Good Day I wrote a report on cell c on the 28 of December 2013 cell c responded on 30 of December 2013 telling me this is not the kind of services they wish to give to any of their customers It is now the 3 of December 2014 and I have not had any feedback from cell c what's so ever What is the next ...
I was contacted on Thursday by Jerry after I logged a complaint on Sunday. He phoned me on Friday to say that the phone was re-checked and the original findings stand. Firstly It took CellC less than 24 hours to complete a three week process. Secondly the store has been in possession of my phone ...