Ever since I took out an additional data contract with a Cell C MyZone wi-fi router in April 2013, I have been experiencing poor to medium level of 3G connection. I have had to log several queries for the technical department to investigate further but to no avail, either due to previous requests ...
I did a sim swap at a cell c store on the 2nd of Jan. More than 24 hours later I still don't have any service. When calling 084 140, at expense, the call center could not give me any indication of why or when. All they could do is log a complaint to sim swap and they would contact me within 4 hours. ...
I HAD THIS PROBLEM AS PER MY PREVIOUS COMPLAINTS OF CELL C, PLEASE DO NOT TAKE AN ACCOUNT WITH THEM AS THEY DO NOT DO AS AGREED AND THEY BRIDGE THERE CONTRACT. WE AGREED AND AS PER THE CUSTOMER LIASE CLIENT WHO HELPED US AT CELL C WE AGREED TO A STRAIGHT TOP UP 100 SAMSUNGS S3 MINI, WITH 100MB, ...
I cancelled my contract on 18 October 2013 with the last subscription to debited on 30 November 2013. My account was again debited at the end of December. I have been transferred from Client Services to Billing to Cancellations and back to Client Services with no end in sight... I want my money ...
Good Morning In 2010 on the 15th May I reported in KWT branch that I was robbed of my contract phone on the 14th May & requested that the phone be blocked. I was told to complete a form & fax it myself to their PE office of which I did exactly that. Nothing happened after that until August ...
Cell C is not very responsive. They contacted me on 23 December 2013 for the documentation regarding my previous complaint. I forwarded it to them on 23/12/2013 10:14 and contacted them again 31/12/2013 (Blanche Opperman), but there is no response. ...