Contract Cancellation within 24 hours refused by cell c for no reason. I asked 4 times, what is the criteria to return the phone and Mpho put me on hold and wouldn't tell me. I asked for the area managers number and was refused. This is unacceptable ...
I up graded my phone early December at Canal walk cell c, I was assured my phone was to be delivered the next week to the cell c shop Hermanus where I live. After waiting the week and hearing nothing, I called back, couldn't get hold of the correct person, I tried 5 times, no one called me back, ...
After months of arguing about bad reception in my area I finally got Cell C to allow me to cancel my contract. The letter of cancellation was signed and sent on the 13th of November 2013. On the same day I handed back the iPhone 4s with all accessories and the contract's sim card. At the end of ...
I have never in my life got such a horrible service like what I'm being given by cell c. I took a contract last year December it's a R200 package after 3 months more money was debited from my account and when doing a follow up I was told it was an open line. I told them to change it for me I will ...
Cell c has debited me twice for cell phone contracts from an account that was not authorized. I haved called over 10 times and spoke to 10 different people weigh Nooo Joy... I'm am extremely fed up with cell c... get someone to contact me urgently... its no point having a customer service help line ...
Cell C couldn't repair my iPhone 4S and they offered to give me a refurbished one and I paid R2350 (phone collected 21 Nov 2013), a day after I collected the phone it froze, internet slow, couldn't connect to WI-fi and this prolong for a further period until I sent on 11 Dec 2013 for repairs again. ...