Double debited my account Failed to honour requests sent on numerous occasions via email or telephone with a supervisor Cellc incorrectly allocated payments and made me amend their error No apology or form of compensation as a sign of goodwill for a longstanding customer Requested they refund the ...
The Power is in Cell C's handas NOT the customer - as they do not fix their problems even after many emails, talking to customer service getting cut off redialing they still deduct whatever amount they want without me even receiving any bills through my email and verifying the billing details which ...
I have been trying to access "My Account" online for the past couple days and each time I get a "My account is not available, please call 084 140". My Cellphone is a company phone, and therefore I can only make changes online as I am not the account holder. Last week I was ...
I recently requested a deal from Cell C on the Redbullmobile contract. The regional manager took the order at heart, pushing for quick delivery and kept me up to date with the status of the deal. Even though the phone was not very popular and the contract no longer supported by the Cell C store, I ...
I upgraded my contract in August 2012 and opted for a Nokia Lumia. The screen blanked and it went in for repairs the entire month of October. I was given a 'new' phone that must have belonged to someone else before it was sent for repairs. The battery was faulty and it went in for repairs for the ...
I loved the Cellc GiGa200 prepaid data offering so much that I bought 2 of them. It went Gr8 the first few months and the speed was incredible and consistent, both during peak and after hours ("Midnight surfing") Then about 2 weeks ago their peak hours coverage slowed to a crawl. I cannot ...