Good day, I note that I am being charged R1, 00 per mb since last month on my prepaid simcard. Before that I was charged R0, 15 per mb as your website states. I phoned your customer service earlier but seemslike the consultant does not know about this. Please explain what happened? ...
I'm extremely disappointed with the quality of service, every time that I make contact with Cell C. I've been a loyal customer of Cell-C for quite a few years now and I consider myself a good client, based on the fact that I have a contract that is religiously utilized and paid for without any ...
I called Cell C Rosebank direct on the 26 April 2013 to apply for an iphone 5 contract, once I put the phone down that was the last I heard from them. The lady told me to call the next day to follow up on my application and I did exactly that but the useless Call Centre agents are to busy keeping ...
My wife lodged a complaint last week about misleading information that was given about a 1 month contract on my son's phone. Sisa Flatela was assigned to deal with the complaint. So far nothing has happened and I am even more frustrated, angry and disappointed than ever before. He sent one email to ...
Im really finding it so hard to believe this!!! Im a in a new comedy move or is this just a plain joke??? After how many emails STATING I WORK IN A CALL CENTER IN CLIENTS SERVICES, after complaining on Hello Peter this is PATHETIC!!! what do i have to do to get service. It feels like i want to cry. ...
EVEN THOUGH I ALWAYS BUY MY DATA USING MY AIRTIME I PAY FOR EVEYRMONTH, ON THE 09TH FEB ON LINE 0845181978, I WAS CHARGED R63.86 EXCL VAT. FOR DATA USED, IF I BUY MY OWN DATA, WHY ARE STILL CHARGING MY. I DONT CARE WHAT THE EXPLANATION IS, I DEMAND A REFUND NOW!!! THANK GOOD NESS, I ONLY HAVE 5 ...