I have complained about this before. I have NO cellphone network coverage or internet service when I am at home in Stamford street, Parklands, Cape Town. My neighbours have the same problem. What is the point of paying for a contract when no one can get hold of you and you can't make calls!!! I ...
So yesterday I bought myself R60 airtime to activate my BIS on BBM. I mistakenly chose the option BB10 services - once off and recurring. Now the airtime has been deducted but I still dont have BIS. Called the Cell C customer line to be told the airtime is lost and not reversible so there is ...
I had a contract with cell c in 2005 in that time my account as never debited, I then find out I owed money fair enough I dnt mind paying it, but then everytime I called and called and asked for a letter head with baking details and outstanding balance to pay it I was told its been sent but I never ...
On the 15th of May 2013 I received an sms to inform me that my BIS is being throttled due to excessive use. I did use it a lot and was fine with the penalty. A month later my line was still throttled and no-one was able to tell me when it would be opened again. Eventually I found a consultant who ...
Monday 1 July 2013 I called the call centre to activate the BIS service on my pre-paid number. I spoke to the CC agent and he assisted with activating my number which had expired. He also provided me with the different BIS packages available. I then loaded the airtime and called them back to ...
I am really dissappointed cellc, you've been my fav network all along but now, i mean the service im receiving is shocking. i've been calling a million times already, but all i get is you need to wait for an agent to call you.. i suppose the agent to call me is still on a plate from China... i have ...