I am so tired of cell c. I sometimes have to phone a person six times to get through. I just get a dead line. I then phoned them and was told that is the phone. I took the phone in. It takes them more than seven days to get he phone from centurion to johannesburg. My boss is permanently mad at me ...
Dear Mr. Knott Craig, I am in the middle of a disastrous customer experience with your company. As it is now I have phoned your helpdesk 9 times. Of these times I have been cut of three times with no-body phoning me back. I have subscribed this due to poor network, which is also not great but ...
So this is month 2 now that I am throttled on my blackberry service. Terms of sevice says 20days (and call centre agents say 5days/ when service gets renewed. I was promised someone would phone me back and till this day no one contacted me. Don't even respond to this complaint because I am done ...
About 2 days before I went from Pre-Paid to a monthly contract (2013/06/21) I charged my cell phone with R150 air time. They switched me over to the monthly contract without informing me that I would lose any prepaid air time remaining on my phone. On June 21, 2013 I emailed my concern to: [Email ...
My name is Lebo I just ported to Cell C yesterday and I am experiencing extreme network problems. I am failing to connect to the internet and either experiencing bad network during calls or I end up missing most my calls due to this. I own a Galaxy S4 and the screen is showing that I have network ...
I have just visited Cell C in Sandton for a technical query (enquiring on how to block a number) As i just started explaining my query to the female attendant she interrupted me by saying I must do it online. Stunned by her abruptness, i continued to explain that i had been on the website, and did ...