I applied for a SecureCode two months back. They were suppose to send me an activation code. But they didn't. I went to their branch between Kerk and Eloff street for more than 5 times trying to get the code but I don't receive it. They have been deregistering and re-registering me but I haven't ...
I am incredible frustrated with the services of Capitec Bank especially when it concerns my money. The money that i work hard for it. Recently when you go to enquiries requesting debit orders to be reversed they asked for a stupid cancellation letter. What the is this??? we all know how insurance ...
Hello I'm sending this Complaint to Hello Peter in regards with Capitec Staff I will remain anonymous due to my security first I want to alert you guys with the positions that are given to people who don't deserve the positions okay I'm residing in durban I work for Capitec. As sales agent I'm ...
Capitec are unable to handle Nedbanks merchant telephone authorisation system. I used savings on my capitec card as a deposit for a rental car. The rental company took "authorisation only" through the Nedbank merchant telephone authorisation system. Upon my return they checked the car and ...
I spoke to an agent in one of the Capitec call centres and it was the worst experience ever!! When asked to speak to a manager I was told that "they are always in meetings and I cannot speak to them". To make matters even worse, I logged a formal complaint at their complaints line, was ...
This is a letter because I am frustrated, ( no customer service) I lost my internet password (my own fault) I phone Capitec they told me they can't help me over the phone I must go to the branch, so I went to the branch only 4 of the 10 cubical have people in, and there was about 30 customers, at ...