In October last year I was the proud new owner of a Samsung Galaxy SIII. I went to an MTN store to get insurance and was duped and misled into buying a CallSure insurance policy, as well as given wrongful information and a resulting false sense of security. Needless to say my precious new phone was ...
Dear Hello Peter The standard of service that i have recieved from Calsure insurance company is disgusting My cellphone was suppose to be delivered a week ago and they failed to deliver due the couriers not residing in Cape Town.. The standard of customer service recieved is appauling after i ...
I have been waiting for 22 days to get my phone fixed from calllsure. I have called every day and even emailed them. this is my second report on hello peter and nothing has been done about this. callsure doesnt know what is going on with my phone. all i wanted was my screen to be fixed. I am ...
My phone was collected for repairs on 2 Jan for a cracked screen. I was assured that it would take between 2-4 working days to fix. After numerous phonecalls I received my phone back on the 17th Jan, where the phone was unable to charge. My phone was collected for a second time on the 18th Jan, ...
I sent my phone for screen repairs and I have wasted so much airtime trying to call and find out about the status of my phone. I was told that the turnaround period is 72hrs but 3 weeks later Im still waiting for my phone to be fixed or replaced. I need my phone back. I will be switching to another ...
My cellphone was so I was asked to provide them with the necessary documentation, I provided them with the documentation and then my claim was declined because my phone from an unattended vehicle. I then told them I couldn't have know that as I don't have the insurance policy as we speak. Then the ...