Hello Peter, I'm writing here to complain about the insurance i'm using at Callsure, i started using their insurance last year November and everything was perfect they were making their debit up until June where things started not to be ok and my insurance Lapsed so i was calling them and asking ...
After paying the excess fee Callsure gave me a phone which freezes, with loose charger & headsets. I had to hold the charger will charging. Bcuz I knew that Callsure won't return my phone quickly I didn't report to them. After 2 months a consultant, Tashony Smith, told me that my phone is out ...
My Samsung S3 has frozen then Ive called callsure and they told me to take the Samsung S3 to a MTN store. Then the people of MTN told me. The can have a look at the Samsung S3 but I am responsible for the account. I have told them. Callsure is responsible for the account. The I called Callsure ...
I am now so frustrated with this unprofessional and incompetent Company!! Call Sure and Finrite. On 16 September 2013 I finally got a call from the Supervisor after several requests for a competent person at the Call Sure Call Centre to contact me. She very arrogantly informed me of the Insurance ...
Sent the phone for repairs with Call sure. the phone came back the screen and buttons were fixed but not assembled properly. Logged the call for the phone to be repaired again, the driver came to collect the phone on the 16-08-2013. Receibed the phone back on the 29-08-2013 still not repaired. Sent ...
I feel so hugely disappointing with Call Sure. I dropped my device weeks ago then called in to claim, and ever since that day am still waiting for my device to be collected. Everyday when I called for nearly two weeks now I hear the same story "Can you give me your personal contacts i'll get ...