I took call insure insurance after I bought my N8 Nokia phone with MTN in 2011. I lost the phone on weekend at a funeral and reported it to MNT. they gave me ITC reference number and I opened a case with the police. I called the insurance today and spoke to Imdiyaaz, he told me that I have to pay ...
My phone was collected for repairs on the 11th of April 2013 and today is the 16 May 2013, still without a phone. I have to call them every other day for feedback only to be told the the "Repair Centre" is waiting for stock each and every time and they always promise to call me back which ...
At the beginning of March I contacted callsure because my cell had accidentally been water damaged. They told me it would be collected and then they'd contact me with a way forward. On the 20/03 I contacted their call center inquiring as to why the phone had not as yet been collected and i was told ...
On the 23 of April I had a accident with my phone. I lock a call CAL 030508 with call sure. I did the axes payment on the 25 of April and sent the proof through. After a day or so when I called them I hurt that a copy of my id was not there. So for the next two days I struggle to fax the info to ...
On the 14th of May I called callsure to claim for my phone and the first guy I spoke to was very polite and ask if I could email him my statement as proof that they debited my account cos on his side they never debited anything from my side, unfortunately we got cut off before I could get an email ...
On the 29th April my cellphone provider informed me that my phone cannot be repaired by them since a part of the charging mechanism is rusted and that my insurance will be able to help me further. I duly called Callsure who are my insurance providers for my phone and told them of my situation. They ...