Our flight from Cape town to Port Elizabeth was diverted back to Cape Town twice, and we eventually got a flight to PE 21 hours later. We had to pay for a night's accommodation and taxis to and from Cape Town for which we got no assistance from British Airways. We were going to pOrt Elizabeth for a ...
My flight BA6242 from Port Elizabeth to Johannesburg on 31 March 2013 at 13h30 was cancelled. I phoned BA on 8 April 2013 on 2711 441 8600 to request a refund because the flight was cancelled. On this day I was told that the refund will be requested and that I can expect a refund within 6-8 weeks. ...
At 3:55pm on the 4th June 2013, I contacted the kulula call centre to rebook a flight that I postponed late January 2013. I was told by a call centre consultant that his supervisor Nabeela refused to have me book a flight since kulula introduced a policy to elimininate the 6 month booking period to ...
ON THE 14/05 I MADE A BOOKING ON THE WEBSITE FOR A FLIGHT FROM JOHANNESBURG TO DURBAN. THE PAYMENT WENT OFF MY ACCOUNT, HOWEVER THE BOOKING WAS NOT SUCCESSFUL. I THEN CONTACTED THE COMAIR CALL CENTRE AND I WAS ADVISED THAT THE FUNDS WILL BE REVERSED INTO MY ACCOUNT WITHING 24-48HOURS. THE ...
What happened to good old fashioned, I am the customer, and I deserve at minimum what I paid for. Matter trying for years to use air miles, we finally managed however premium economy and business class were full, As my husband is 6 ft. 4 in a nor, al economy seat is sheer torture for him, ...
I recently travelled on a BA flight between Cape Town and Johannesburg. On arriving at ORT, my bag was broken at the top right. I was so disgusted as I first had to make sure nothing was taken from my luggage. I then contacted BA to submit a claim. After all of the rigmarole, I was told that since ...