Flight BA6226 14JUN my seat no.26C Just had the worst experience ever on a flight back from a work/company related trip. Was seated in the same row as a lady (26A) with an empty seat between us. The lady had a bag with her which I assumed she could not fit into the overhead compartment. She placed ...
It is always easy to look for fault but this time SERVICE EXCELLENCE came to us. GRATITUDE I was booked with Reference YA8Y9U on flight BA6413 Johannesburg to Cape Town on Friday 07 June 2013, take off 09:15. For the first time I took my wife with me in Business Class. Well, what an experience! The ...
Flight BA6413 9:15am. Family got on plane with sick baby (3 months old) seats 22A, B, taking off baby was in such pain with ears there was lots of screaming, when landing the ears of the baby were even worse. As soon as the plane landed and was taxi ing the dad quickly jumped up to get the baby ...
Inconsistent check in and weighing of handluggage. I am traveling weekly on. BA. Executive club number 62338681. This were the first time ever that my handluggage had to be weighed. And because it was over it had to be checked in. In principal I do not have a problem with rules but if applied ...
I have booked my family of 5 to Milan Malpensa via London on British Airways for a trip in December! We went online to try and pre-seat ourselves and the message come up "You can get a wider choice by paying to choose your seats now" Cost of R432.00 R154 R154 R432 per person " - if I ...
I bought a return air ticket to Port Elizabeth, on British Airways. When I cancelled the ticket, due to factors beyond my control, I was told that the entire cost of the ticket was forfeited. I pointed out to British Airways Customer Service that: 1. In common law this is regarded as. 2. Section 17 ...