On 17 April 2013 I was scheduled for a flight, BA6418 from CPT - JHB. The flight was delayed for more than 2 hours and instead of my arrival time as per the ticket, I only left CPT at 18h00. They never announced reasons for the delay and niether did any ground staff informed us of the reasons On 19 ...
Hi, On Saturday my wife and son (4yrs old) flew from King Shaka Airport to OR Tambo with only one suitcase between them (i.e. my son forfeited the need to have a suitcase for himself). As a result of having all their clothes in one case as opposed to two, the case weighed 26kgs (admitedly 3kgs over ...
On 25 April 2013, flight BA6414 (CPT to ORT) was delayed. There was just over an hour delay in boarding during which time there was a gate change from opposing ends of the airport and I also noticed that the CPT to DBN flight was delayed by 2 hours. Instead of an arrival time of 14:20 the flight ...
As for my and my colleagues departure to Cape Town airport from OR Tambo on the 18th April 2013, my flight (BA6429) was suppose to depart at 17:00 and arrive at Cape Town airport 19:10, but the flight was delayed for approximately 30 minutes. As for my deprture from Cape Town airport on the 19th ...
In 2011 I had bought and paid for a Business Class ticket on British Airways at OR Tambo I was unceremoniously told that I had been downgraded to economy. Without apology and even though I had a fully paid business ticket I had no option but to accept the economy seat as I had work commitments in ...
I needed to cancel an extra baggage purchase for a Kulula/Comair/British Airways flight to Harare from Cape Town. I had a problem finding the right place on the web site, so I phoned [URL Removed] and spoke to Aysha. After a short period on "hold" I was redirected to Annalise at British ...