I have spoken to a consultant, Lamy, twice already and still i have not received a response with regards to the payment of a claim. Well this just cements my perception of Bonitas as a medical aid company whois incompetent and unprofessional. ...
I was on Bonitas Medical Aid through my previous company. I put in my 30 days notice with the medical aid on 30th April 2013. I have since not been on medical aid but Bonitas has debited me incorrectly for 2 consecutive months now, which are debits I did not authorise. I have had to put stop orders ...
New member needs to register for chronic medication, but on 2nd & 5th of Aug membership was still suspended. Bankstatement confirming Bonitas subs were e-mailed to Thabo, gave feedbank back to broker within 24 hou ...
Once again I find Bonitas to be way below average in their claims department. After submitting a claim almost 3 weeks ago, I have had NO FEEDBACK only to once again have to follow up with them and they tell me they have rejected the claim based on an incorrect code?!?!?!?! Surely there should be a ...
I had a pathology account of which no one was unable to help me, but when i phoned again this morning and spoke to Noloyiso, she was so patient and she understood exactly what she was doing, she told me the excat amount that was on the member's reminder letter, and what i liked about her she was ...
REFERENCE: 02020955410 - MOKOLA ERICA PHAMULI My wife, who has been a loyal member from 1987, went for eyes operation, which resulted in a surgery that did not require her to be hospitalised. Since then she can't access over counter medication, also that with every prescription she has to pay close ...