I had logged a complaint on the 2 August 2013 regarding late joinder penalties and almost immediately got a response from Bonitas that a consultant would contact me! To date, nothing. I am at my wits end and just don't know what to do next to get these people to TALK to me. Must I continue paying ...
My gripe: Bonitas do not pay a valid claim and their staff at their contact centre is incompetent. Background: In March this year I was referred by an orthopaedic surgeon to a biokineticist for treatment on my back. They advised that I need to pay them in cash and then claim from Bonitas medical ...
I WAS SICK AND WENT TO SEE MY DOCTOR HE ORDERED SOME BLOOD TESTS WITH PATHCARE DIRECTLY FROM HIS OFFICE. EVERYTHING WAS FINE AND MY DOCTOR GAVE ME BACK MY RESULTS. TO MY SUPRISE A COUPLE OF WEEKS LETTER I RECEIVE A LETTER FROM PATHCARE THAT I OWE MONEY AND MY MEDICAL AID (BONITAS) WON'T PAY. I ...
Bonitas imposes a 3 month waiting period for my 2 month old son. I have to still pay the premiums, but cannot claim for him. Im paying for a service not rendered. But for my 4 year old son, his join date & benefit date was the same. Hows that for double standards. The call centre takes ages to ...
Hospital expenses get paid out of normal day to day when in hospital for the birth of a baby. After phoning hospital, doctors and the medical aid still nothing is sorted out and or corrected?? You got medical aid for a specific reason and then you wonder why there are never funds available when you ...
I did phone Patrick enquirying about benefit and contributions on how much i will be paying per month, and savings. Am happy about Patrick Service he was friendly, proffessional. Keep up the good work Patrick ...