After yet another 5 days, I phoned to track the progress on a reveresed claim. Thursday the call centre phoned to tell me they will provide me with feedback, well its Monday and no feedback. Great, I hope the are ready for a legal battle, Im sorry but SIX WEEKS for an answer is not up to standard. ...
Hi i called asking for a claim to be paid. cause it kept on rejecting. the lady was very helpful. advise what i should do. great service bonitas. ...
I have logged a complaint last year re account that Bonitas were supposed to pay. Consultant helped me and say I do not have to worry she will sort it out. I never followed up. Today received a very strange notification from the hospital that I will be handed over after I received assurance that my ...
Bonitas deducted R1560 from my account due to not allocating my finances. Its been 3 weeks now and the money has not been paid back. Ive spoken to about 8 call operators, send about 4 faxes and endless emails and still no help. Im very dissapionted with Bonitas and would not recommend them to ...
Almost a month has passed since I complained on Hello Peter and although they said they would get in touch with me shortly, they have not. My experience is that 90% of the time this is the case with Bonitas. The query has still not been resolved and is shown as open. How long can it possibly take ...
Salome Mankgela is a very professional and efficient lady. What a pleasure to be able to work with such a well mannered and friendly person. Bonnitas look after her she is worth her weight in gold ...