Called for my medical card, never received it. My address was corrected as well. I also received a certificate while I am waiting for my card so I can visit the doctor etc. The service was very good. ...
I am dealing with Bonitas since October 2012 but always found that the call centre in Florida were not really co-operative in handling my queries in respect of member JM Schaekers 02024815279. That all changed when I lodged a repeated query on 18/6/2013. Refer to queries 020713Q0N5M6 - 020713Q0N5M6 ...
When I left my previous company in November of 2012 I decided to pay my December fees from my own account. I requested that they debit my account but they advised me to rather pay manually (cash/eft) since it will be a once off payment for one month, which I paid. Now, Thursday 1st August I get an ...
I had put through a claim at the end of March and after many phone calls as to why it was not yet paid and NO answers, I got Lebo. Not only was he pleasant, he told me exactly what the problem was and then proceeded to give me his personal email address so that I could get back to him with the ...
I had contracted with Prosano for medical aid for my parents, who are both pensioners. All was well until Bonitas took over Prosano's clients. I have been having issues with payments to Bonitas since March 2013 and have taken it up with them several times. Their failure to respond appropriately or ...
Everytime when I am dealing with this service consultant He is very efficiency and very good in servicing client. ...