Good day, my membership number is 11637752. I received a letter formatted in pdf from BestMed Authorisation department and the letter stated that the hospital admission number was issued, but where is the authorisation number on this letter? A half notification??? This is not a complete ...
On BestMed's website there is an option where you can apply for a planet fitness voucher, after filling the information in everyday, I'm still awaiting their response. i emailed BestMed and Planet Fitness as it is still not clear who should respond and again... No response from either of them. This ...
Bestmed I am sending this complaint to you as Prime Cure is part of you. Amien Brown Claim Admin Manager of prime cure confirmed on the 22/6/22 all my specialist visit is paid as I had authorization number for all visits. As per Dr Statement in September, my Dr did not receive all the payments. I ...
I submitted a claim by means of email on 4 June 2013. I received a response advising that my query had been received. I then called the call centre to find out how long does it ordinarily take to process a refund for a claim I paid to the doctor myself and I was advised to give it 7 working days. ...
The service at Bestmed stinks!! On May 9, 2013 I logged a ticket, nr. E0F4E8B51B628, requesting 2 additional membership cards. At this point I would like to note: I asked for 2 memberships cards. A very simple request. On May 14, 2013, after I had to enquire, I got an email from Rosy Moore, and she ...
I TOOK MY BOY TO SEE A SPECIALIST ON 19.06.2013 AND PAID R450. I CLAIMED BACK THE MONEY AND ONLY R283.30 WAS PAID BACK. I ASKED WHY AND THEY SAID IT IS THE RATE FOR SPECIALIST AND FOR A GP IT IS R280. NOW I ASK IS THAT FAIR TO PAY ALL THE MONEY FOR A MEDICAL AID BUT STILL HAVE TO PAY SO MUCH OUT OF ...