I booked a car through my insurance for monday. When the call centre person from AVIS phoned me to organise which branch, I was told that the earliest they could help me was at 11:00 am, and another branch had no cars available. I asked if there were other options available, could they provide a ...
I flew from Cape Town to Durban on 25 December 2013. Upon arrival I received my car from Avis. I was expecting a POLO but got stuck with a Ford FIgo which is apparently an upgrade. When I got the car i noted that there it had some damages already on the car and if I didn't call an Avis agent, he ...
On 17 December 2013, a lady that had a hired car from Avis, Strand street branch Cape Town knocked into my parked car in short market street, very nice lady found me while i was working as she was from the U.K here on holiday. We went to police station together made the case so that she could ...
I recently rented a car from Avis at OR Tambo airport and was quoted EUR130 for the rental from 14-19 Dec. When I received my invoice I was actually charged ZAR3535.25 (EUR256). When looking at the invoice it seems that the rental period was only for the 14-16 December, so there was obviously a ...
I booked car hire online under booking reference 0570-3724-ZA-5 on 24 Dec 2013 and was issued a prepaid voucher. In January I wanted to extend the booking and called the call centre (0861021111) on 4th January 2014 at 8:58am to modify the booking and the call centre agent advised that I had to do ...
I reserved a car to be collect on the 31/12/13 return on 04/01/14 4 days, and specifically requested for a Polo Vivo (which i know is not guranteed) when i collected the car i was told the Polo Vivo is not available because it is dirty, there was only a Chev Spark, i understood, was then told that ...