I hired a vehicle from Avis on 21-22 December 2013, and to this day I have not received my deposit back. This is highly unacceptable. When I hired the car I was told that the refunds takes a few days to be refunded. When I phoned early January I was then told it will take 30 working days. If this ...
I called avis to book a car for next week and i ask her why are the amounts different from the previous one she then explained that the quotes do change now and again. She sent me more than 3 quotes that are incorrect and when i stand to correct her that you do not send an incorrect quote to the ...
Good morning I have been dealing with Avis for almost a year. I want to report excellent customer service from Lana and Brian working at the Rivonia Branch in Achter road. They are friendly and efficient. Nothing is too hard for them, they honestly "try harder" Not even the constant ...
AVIS takes some of the advertised "free kilometres" and substitutes them as extra kilometres driven so as to not refund me of my holding deposit. The said kilometres also happen to be conveniently the exact cost of what my refund should be. Rented car is a white Hyundai i20, registration ...
A European tourist made a big dent in my parked car in Hermanus. He was kind enough to give me a copy of his rental agreement, and I contacted the lady at Avis in charge of third party claims [Email Removed] I submitted all documents, as well as a repair quote. Until now, I got the "I don't ...
I booked a car through my insurance for monday. When the call centre person from AVIS phoned me to organise which branch, I was told that the earliest they could help me was at 11:00 am, and another branch had no cars available. I asked if there were other options available, could they provide a ...