The claims department at AVIS is pathetic! A person driving with a AVIS car drove into my car, causing almost R 30, 000 worth of damage and now AVIS keeps on ignoring my calls and never replies to my e-mails. Can someone please assist me with this as I am not going to leave this unanswered. The ...
I had an Avis rental through my insurance. Lana advised me when the car needed to go back to Avis (i.e. I was told the Date by her). I was then charged for an additional days rental. She/They are now insisting that the insurance company only paid for 16 days and not 17 days of rental which means ...
Last year November we rented a vehicle from Avis, we paid the deposit of R750 and were told it's refundable after 6 working days. It has been 3 weeks and 8 days since we returned the vehicle and still we are struggling to get answers from Avis. A tree fell on the first vehicle and we had to get a ...
On Dec 7th, 2013 we picked up a Toyota Avanza at Johannesburg Airport. We informed the reservations agent that our flight had been changed for our departure on Dec 14th and we would therefore be returning the car at 3pm instead of 8am, so we wanted to book an extra day. The agent (I believe his ...
I had the worst experience with Avis at CT International. I booked a car [URL Removed] At the airport they would not honour this booking and we had to fight with them for over an hour to get the rate and car we had booked. I received a confirmation email from [URL Removed] and Avis but they still ...
On 24 December 2013 we rented a car from Avis in Zembesi Road in Pretoria. On our arrival, we learnt that the amount quoted by Pontcho on the phone the previous day was not the correct amount and had to pay R2322.48. When I returned the car on the 27th, Pontcho assured me that the amount of R525.82 ...