Decided to cancel and do early settlement of laptop contract early November with the view of taking out cellphone contract. Requested laptop contract to be cancelled and paid early settlement amount (biggest mistake) this was done early November. Early December new contract was taken out, got my ...
I upgraded my cellphone account from a top up to an open contract (smart light@R299) which the total cost included the device fees, minutes, data and SMS. I then decided to migrate two months later to the smart standard (R390) getting all of the above, just more. Before I agreed to move to the ...
I was unemployed and consequently owed autopage R3800. I found employment in August 2012 and made arrangements with Autopage to deduct R1500 out of my account over 3 months. They deducted R1500 off my account in Oct, Nov and Dec. They deducted this R1500 also in January. I then phoned on monday 28 ...
I've just tried to make use of the CELL C Supercharge promotion. So I went to the nearest Autopage store where I asked to purchase R500 worth of airtime. I was told that the Autopage only allows the sale of a maximum of R300 airtime, and that I should also buy a R150 voucher and a R50 voucher, ...
I went to the La Lucia Mall to upgrade my phone early September 2012. 6 Weeks later I took the BlackBerry back because people on the other end could not hear me. The signal kept on breaking up. The phone was sent in for CPA - having to keep on going into the store to find out what is happening to ...
I visited the Carnival mall branch in hopes of getting my Blackberry 9320 phone replaced but instead was treated like a hawker coming in from the street asking for freebies. I have been a customer with Autopage for more than 7 years and am absolutely disgusted with the way the matter was handled. ...