I was able to upgrade to a mymeg500 on the website, no mess no fuss! I used to have a blackberry and then upgraded to an iPhone. Got my bill and it obviously was a lot higher because of the data charges! Went onto their website and figured out how to add a service without having to phone the call ...
Payments not allocated, my line gets barred every month after I have paid and even after I have sent them a recon for a year, I have not been reconnected but have been charged for a reconnection fee. Countless emails and phone calls with a promise to send me a recon from their side... still waiting ...
Hi, I logged a query on Hellopeter last monday and was told that the data bundle was not loaded on my account and this was now fixed. I was also told that the incorrect amounts would be reversed on my account and not refunded to my credit card which I am unhappy with because I lose out my 20% ...
I bought 3 x 2GB tablet data packages from the Greenstone Autopage branch in October 2011 and logged a call at inception to the head office explicitly instructing them to convert all 3 contracts to a top-up option once the monthly data/ contract limit of 2GB had been reached. The instruction was ...
I deactivated my internet service and sms bundle in November last year, as I went on holiday overseas. I then reactivated those services at the beginning of January. I received my January statement today, only to find that you have charged me both a partial charge (R154.55), and a full charge ...
Once again Autopage did not fail to disappoint me! In the beginning of January 2013 I received a sms saying that my account will be suspended due to non payment, I phoned the accounts dept immediately stating that my account has been fully paid even giving ref numbers, I was assured that the issue ...