On the 28 of March I decided to upgrade my cell phone contract at Autopage Bloemfontein Brandwag Centre. The sales person told me that they don't have the current device that I am looking for. But they will order it and I will receive it on Tuesday the 02/04/2013. I phone them on Tuesday 12:00 ...
I went to Key west branch to downgrade from a talk 1000 to talk 500. I explicitly asked first if there will be penalties and after the sales persons checked he confirmed that there will be NO PENALTY. I also changed the Bes to a Bis and removed sms bundle and cancel my 3g that is old. Now a few ...
I am completely frustrated with your deteriorating customer care. I was told there is still unlimited BIS from your call centre. However, my data bundles now, not BIS, was finished on both my lines. I tried to load additional bundles but had to call in through to your technical support for my first ...
I've been a customer of Altech Autopage since 1999. Since i reniewed my contract in 2011 I am experiencing a lot of problems whereby I requested just as with the previous contracts that an itemised bill must be sent to me on a monthly basis. I am not receiving any statement what so ever and I have ...
I have lost my sim card which is contract, two weeks ago i went to menlyn altech they told me they dont have sim cards promise they will have it by next week tuesday. As they promise i went there same thing no sim cards As i am senting this email today i phoned again like ysterday they promise they ...
I renewed my contract in December for a BB9360, after 2 weeks i had to send it in for repairs. I only noticed my high GPRS costs in April and noticed that i am being charged for GPRS downloads which i didnt incur. They never had a loan phone so i had to use a phone without any internet, yet i was ...