So i decided to change my phone, i went to the Autopage store in Blue Route Mall in Tokai. I cancelled my BIS and added a 1gb Data Bundle to my contract which the manager said would be added in the next 24hrs. Two months later i am handed an bill for R1000 data charged for out of bundle rates. They ...
1.I called your helpdesk on the 26th March and was on hold for about 10min and I eventually put the phone down and then tried to call your insurance department and then held on for about 15min and then also put the phone down. Seriously compared to other networks and sp's this is a joke to be on ...
I had a wasp that was cancelled 08/02/2013 already, calling the call centers is an absolute waste of time since NO ONE knows what they are doing. I went to the Bridge office on numerous occasions, even degrading myself since I'm not getting a solution to my problem, Sharon helped where she could ...
I have been trying to get a cellphone contract's ownership changed since last year December. I have electronically sent all the required documents to the branch at Blue Route Mall as well to the customer service centre. When ever I phone the branch they have no idea what I'm talking about and the ...
I upgraded a contract on 22 March with girly from the upgrades call centre. She promised to confirm delivery etc on the 22nd. I am still waiting. I phoned the call centre again yesterday and spoke to shaun. I explained my issue to him and he promised to respond within an hour. I am still waiting. I ...
Good day, Its with a very sorrow hart that I have to send this. I have been a client for many years!!! I paid Autopage R1250 on the 31 Dec 2012. On the 4th of February I got a sms that this amount is outstanding. I emailed proof of payment to Autopage. Autopage say: "Your debit order has been ...