Dont care attitude, dont return calls, nor emails, repeating myself to every consultant then another one call you and has no idea what the other one did, the worst is, no one makes a note on the system. I do firmly believe that every consultant i have spoken to in customer care, accounts, in that ...
I REQUESTED THAT MY CONTRACT BE MADE PREPAID AND I WAS TOLD I NEED TO PAY UP THE CONTRACT IN FULL, I WAS GIVEN THE FULL AMOUNT BY AUTOPAGE CANCELLATIONS OFFICE WHICH I DID MAKE THE FULL PAYMENT BEING THE 19TH OF MARCH . I WAS TOLD IT WOULD TAKE THREE DAYS FOR MY CONTRACT NUMBER TO BE MADE PREPAID. ...
My cellphone contract expired 3 years ago and Altech is still debiting my bank account reason being i did not cancel the contract. However a year ago i went to a branch in durban and gave them my ID NO and asked them to cancel it and they gave me the cell number which to cancel and it was the wrong ...
No notification given, not a call, email or sms to notify me that my contract has expired. Yet they can invoice me for the month of April at the standard rate... Why on earth am I still being charged for the hanset? Surely that is what I have been paying off over the last 24 months. I digress. ...
I took my Blackberry in for repairs on the 31st Jan and was told it would be ready in 6weeks. 6 weeks later I dont receive any notification, so i call in to find out. I am told their systems were down and my notification might have gotten lost in the system. I am told my phone is ready for ...
It seems to me that Autopage are from their customers and nobody can do anything about it. The Media should actually get involved and investigate this. I received my bill and my data charge was high so I called Autopage and the consultant told me that the settings on my phone changed. Can someone ...