A billing dispute was logged by myself on the 18th July 2013 for a billing dispute. The dispute was that I requested a data bundle to be loaded on my account in August of 2011 to control my data usage. To my surprise I found out that this was infact not done by the SP in question. This resulted in ...
A samsung S3 was taken in for repairs 3 weeks ago as it was not charging and since have received not feedback at ALL. the phone is still under warranty!!! The service provided is ridiculous!!! I phoned the stored which the phone was taken to and was told to contact the repair centre. WHY CAN THEY ...
Two months ago I requested from autopage that my debit order is moved up closer to my payday so that I can pay as soon as possible because I don't like debt. Now, for some reason autopage skipped a debit order on my account so now I am paying them 2 months in arrears. I've phoned them to try and ...
On May 17th 2013, I took my laptop in to Autopage, as it was giving me an intermittent fault (faulty soundcard possibly). the laptop was sent away, & after 9 WEEKS & at least 3 visits/calls to Autopage, it returned with a "NO FAULT FOUND" attached, but that the repair agent ...
Since last year I have been quering the billing on my account and how the account contract is broken down as the billing does not make sense. In January 2013 I was advised that the had over charged me with an amount of over R2 000.00. They also advised they would come back to me with the ...
I upgraded my contract in Feb 2013 and Paid in so that I could upgrade my phone. Month 1 there was and extra R120 on my bill for device payment I asked what is was told it was part upgrade fee. month 2 again on my account When I asked what for again told upgrade fee. Month 3 still R120 extra but ...