I took a upgrade end of May Samsung S4, however the person who assisted me did not explain to me how the contract works. I have been charged for things like blackberry Bis and there's also a double charge for something that I don't know of. I have been trying to get service and help from Altech ...
In the last two months, i have phoned their "customer service " department to add data to my account. only to see that nothing is added or communicated to me. and also being charged for it on my account. all i want is to phone you and add data, it bad enough that i cant add it myself like ...
I paid my June invoice a long time ago and accounts department at Auto Page decided to do the incorrect allocation to a different month. Now my line has been suspended twice in July. Yet I do not owe them, my account is up to date. The whole country is going down because of the poor level of ...
According to Altech Autopage, I signed up for a 6 month contract, via an sms sent to my phone. When I became aware of this, as all my smart phone functions whould not work, I was told there is a contract. I requested signed paperwork, consumer act details etc, but to no avail. No help, no ...
I recently actually requested an invoice from Autopage to check my account. I noticed that i was still being billed for the sms200 bundle which i cancelled ages ago. When i upgraded to a blackberry i cancelled this bundle as it wasn't necessary. It however looks like Autopage never bothered to do ...
Since my previous communications to Autopage cellular four weeks ago, I have had numerous phone calls confirming my new nano sim card delivery. To date no one has bothered confirming if it has been delivered - which it has not. I am totally dumb struck as to how you people maintain customers ...