I have been trying to cancel a contract (for a phone that was faulty and returned within 7 days) since the 16 July 2013. I do not have this phone and I am being billed for this new contract. Nicky from Retentions has been dealing with this, he has not returned any of my calls, which he has promised ...
I have an ongoing problem with Altech Autopage Cellular. From this year, they suddenly decided to increase my data subscription amount. Initially, I phoned (and got through!) and was assured the credits had been passed and the computer system updated. Then the next bill would come incorrect, and so ...
I was advised by Autopage that I would receive a credit following services not requested appearing on my bill. I have not received this credit for a couple of months now and spoke to Violet in customer services who was to get back to me. Surprise, surprise no response. Today I was advised by ...
I bought an IPhone 5 from auto page in February 2013 for cash and on the 21of July it switched off because battery was low and it wouldn't charge or be on again. On the 22I took it in and explained the problem, the technician opened & charged it and told me that there is traces of liquid. He ...
My Data contract - 0823298751 - is due for an upgrade, which was dealt with very effectively, but the Stylus was not functional. The unit had to be returned and a credit has to be passed before the faulty Tablet may be replaced. I was told the procedures for this is 15 working days - three weeks. I ...
After non delivery of phones after upgrading my contract on 30 April 2013.I lodged a complaint via hellopeter on 14 June. Nelisiwe did contact me on 19 June. I told her that I was leaving home on 22 June for 3 weeks in Gauteng. On 24 June I received a call that delivery to my home address in the ...