A Blackberry 9810 was booked in for repairs at Pinecrest branch on 13.06.2013 After inquiries it was found that the phone was send to Midrand on 27.07.2013 and was received on 09.07.2013. This is a period of 4 weeks. According to the general manager (Pilall) this was due to internal logistical ...
Today I called your call centre. This was a huge mistake. I had a simple query concerning my Tax Invoice. But like all my previous experience with Autopage this was a disaster. My account is under my fathers name. This is because when I opened the account I was 18 years old. Since then I have been ...
On 4 July 2013 I took out a contract for a Samsung Galaxy S4 on Cell C. Within the first few days I picked up that there was a problem with network coverage and calls were not coming through to me but going straight to voicemail and I could barely use my data as the signal kept dropping and ...
I sent my phone in for repair at Benmore Autopage on the 11th of June 2013-the software did not allow me to access my phone at all, and even the consultant was not able to enter into default mode to see what the problem was. The phone was sent away to whoever Autopage contracts to fix the phones, ...
I wanted to cancel my contract, I was given a settlement amount which I was told to pay and fax to the head office. I have faxed the documents 3 times already. despite several calls to the cancellations department and speaking to a man named Rudi, who keeps promising to call back and never does. As ...
I received a bill For April of incorrect data usage of over R14000, I sent a URL request form on the 9th of April, to explain this usage. They lost the form twice and since I've sent it the third time they have been ignoring my emails. I have sent 9 Emails without any reply from them. I have been ...